All orders sent via Australia Post Express Post network
Same day dispatch on all orders placed before 2:30pm AEST, Monday to Friday.
Express parcels do not require a signature and will be left if no one is home. Please consider using an address where there will be someone to receive the parcel.
We will refund or exchange any product provided it is returned to us within 30 day of purchase. You need to return the product unused, or used to the minimum extent for you to learn of its unsuitability (that is, when the product is exactly as described, but you found that it is not suitable anyway).
We want you to be happy with your purchase, and its effectiveness on your skin. Should you have a concern with your product, please let us know by emailing onlinestore@vci.com.au
