Free shipping is available on all orders using Australia Post Express Post network.
This is an overnight service for many of our customers. Overnight delivery is guaranteed in the Express Post Delivery Network.
Express parcels do not require a signature and will be left in a safe place if no one is home.
Please consider using a delivery address where there will be someone to receive the parcel. We can not be held responsible for parcels or their content once they have been handed to Australia Post, according to Australian law. This means we are not responsible for non-delivered packages, or packages damaged in the delivery process. However, we offer an insured mail option if you have concerns; this can be selected at checkout. This is Australia Post insurance, which covers loss or damage while being carried by Australia Post (but not after delivery).
Stock is the same stock as used by our clinicians and in-house patients and orders are processed at our Lower Templestowe clinic. For advice about our product range, please call us on 1300 863 824.
You have the option at checkout whether you would like your purchase packed in special gift boxes.
More about the Express Post Delivery Network is here, from Australia Post: