We will refund or exchange any product provided it is returned to us within 30 day of purchase. You need
to return the product unused, or used to the minimum extent for you to learn of its unsuitability (that
is, when the product is exactly as described, but you found that it is not suitable anyway).
We want you to be happy with your purchase, and its effectiveness on your skin. Should you have a
concern with your product, please let us know by emailing onlinestore@vci.com.au